Asking for a deposit is one of the most important habits you can build as a tradesperson or construction business. It protects your materials cost, confirms the customer is genuinely committed, and significantly reduces the risk of non-payment. Yet many tradespeople avoid asking for one because they’re worried the customer will walk away. The truth…
Most tradespeople send a quote and then wait. They assume that if the customer is interested, they’ll be in touch. In reality, most customers are just busy. They received the quote, they meant to respond, and then life got in the way. A polite follow-up wins a significant number of jobs that would otherwise have…
“I gave him a quote and he’s now holding me to a price I can’t do it for.” This is one of the most common disputes in the trades – and it almost always comes down to one thing: the tradesperson said “quote” when they meant “estimate.” These two words are not interchangeable. In a…
Most tradespeople set their hourly rate once – usually when they first went self-employed – and never revisit it. That rate was probably based on what a colleague charged, a rough sense of what felt fair, or what they thought customers would accept. Not on what they actually need to earn. This guide gives you…
“I got three quotes and yours was the most expensive.” If you’ve been trading for more than a few months, you’ve heard this. Probably more than once. Here’s what most tradespeople do when they hear it: apologise, lower the price, or both. Here’s what they should do: understand why it’s happening and fix the root…
Two tradespeople. Same skill level. Same price. One wins the job, one doesn’t. The difference is almost always the quote. A professional, well-structured quote does several things at once: it signals that you’re organised and trustworthy, it sets clear expectations so there are no arguments later, and it gives the customer confidence to say yes….
Most tradespeople undercharge. Not because they don’t know their worth – but because they’re guessing. They price a job based on what feels right, what a mate charges, or what they think the customer will accept. Then they wonder why, after a solid week on the tools, the bank account doesn’t reflect it. Pricing properly…
