Security & Your Data
CoreQuote holds financially sensitive information — banking details, payment records, and customer data. Security is taken seriously at every level.
Account Security
- Use a strong, unique password for your CoreQuote account
- Enable biometric authentication (Face ID / Touch ID) in your device settings
- Log out when using a shared device
- Contact [email protected] immediately if you suspect unauthorised access
Data Storage
- All data is transmitted over HTTPS (TLS encryption)
- Banking details are stored encrypted and only appear on quotes and invoices
- Payment card data is never seen by CoreQuote — payments go through Apple or Google
- Logos and attachments are stored in secure cloud storage
Privacy
CoreQuote is registered with the ICO and processes data under UK GDPR and the Data Protection Act 2018. Data is not sold to third parties. For full details see the Privacy Policy.
Security Questions & Password Reset
Security questions are set during registration and used to verify your identity during a password reset. If you forget your password:
- Tap Forgot Password on the Login screen
- Choose email or WhatsApp reset
- Enter your email address and answer your security question
- Create a new password
💡 Tip: If you cannot reset your password via the app, email [email protected]. Allow up to 24 hours for a response.
Deleting Your Account
Go to menu → Manage Company → Delete Account. Personal data is removed within 30 days. Aggregated or anonymised usage data may be retained.